Collection: Caracole Sofas

What's the estimated delivery time for sofas and sectionals?

Our standard delivery time is 3-10 business days, depending on your location. Sectionals and larger seating pieces are typically delivered in sections, and we'll keep you updated with tracking information along the way.

Do you offer assembly for sofas, sectionals, and other living room furniture?

Yes, we offer an optional assembly service for most living room pieces. During checkout, you can choose this option to have our team handle setup upon delivery, including attaching legs and connecting sectional sections.

How do I know if a sectional will fit through my doorways and stairwell?

Check the individual section dimensions listed on each product page against your narrowest doorway, hallway, and stairwell. Modular sectionals that break down into smaller sections are often easier to maneuver into tight spaces than one-piece sofas.

What's your return policy for living room furniture?

We accept returns within 30 days of delivery for a full refund or exchange, as long as the item is in its original condition. Please contact our customer service team to initiate a return.

What should I do if my order arrives damaged or incomplete?

We're here to help. Please reach out to our customer service team with your order number and photos of the issue, and we'll work quickly to resolve it, whether that means a replacement, refund, or missing item follow-up.